Who we are
This website is run by Newleaf Creative Ltd, a company registered in England and Wales (company number 11148694), Four Winds, The Green, Saxtead, Woodbridge, Suffolk IP13 9QH. If you have any questions about this policy or your information, email info@newleafcreative.co.uk or call 07484 260132.

What we collect and why
When you contact us through our website form, by email or by phone, we collect your name, email address, phone number (if you give it) and anything you include in your message. We use this to reply to you, discuss your project and send you a quote. If you become a client, we also keep the details we need to deliver the work and invoice you.

We rely on our legitimate interest in responding to enquiries and, for clients, on the need to carry out our contract with you. We do not use your details for marketing unless you have asked us to, and we never sell them.

How long we keep it
We keep enquiries that don’t lead to work for up to [12 months]. For clients, we keep project and invoicing records for six years, as required for tax purposes.

Who we share it with
We only share your information with services that help us run the business, such as:

• Webflow, which hosts this website and stores form submissions
• [Google Workspace / Microsoft 365], which we use for email
• Google, for analytics (only if you accept analytics cookies) and for reCAPTCHA spam protection on our form

Some of these services store data outside the UK, including in the United States. Where they do, they use approved safeguards to protect it.

Your rights
You can ask to see the information we hold about you, ask us to correct or delete it, or object to how we use it. To do any of this, email info@newleafcreative.co.uk. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

Cookies
Cookies are small text files placed on your device when you visit a website. We use as few as possible.

Strictly necessary cookies keep the website working and secure, and remember your cookie choices. They are always on. Our contact form uses Google reCAPTCHA to protect it from spam. reCAPTCHA may set cookies and collect information such as your IP address and how you use the form, which Google uses to tell people apart from automated bots.

Analytics cookies help us understand how visitors use the site so we can improve it. We use Google Analytics, provided by Google LLC. It only runs if you click Accept in our cookie banner. The information it collects, including your IP address, may be stored by Google on servers in the United States.

You can change your cookie choices at any time using the “Cookie settings” link at the bottom of every page. You can also block or delete cookies in your browser settings, although some parts of the site may not work properly if you do.

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